Last updated [DATE]
You see the full price before you pay, and that price is locked into your order.
Payment goes through Midtrans, and an order only becomes paid when Midtrans confirms it to our server.
Each package includes a set number of revisions and a stated delivery time; add-ons can change both, and you see the adjusted figures first.
Your brief and files stay private, and finished work is only shown publicly if you have not asked otherwise.
These terms cover the services JStudio sells through this website. Placing an order means you accept them as they read on the day you order.
[TERMS — the legal entity behind JStudio, and the governing law and jurisdiction. Confirm with a qualified adviser before launch.]
Each service has packages and optional add-ons. The price shown at checkout is calculated on the server from the current catalogue, and is written into your order as a fixed snapshot.
That snapshot does not change afterwards. If catalogue prices later go up or down, your order keeps the figures it was created with.
A Custom package is quote-based. You send a brief, the studio sets a price, and only then does the order become payable.
Payments are handled by Midtrans. JStudio never sees or stores your card details.
An order is only treated as paid once Midtrans confirms the payment to our server. No action in the browser — yours or ours — can mark an order paid.
Work begins after payment is confirmed unless agreed otherwise in writing.
Each package states its delivery time in working days and the number of revision rounds it includes. Add-ons can change both, and the order shows the adjusted figures before you pay.
Delivery time starts when payment is confirmed and the brief is complete. If the studio is waiting on content, access or a decision from you, that waiting time does not count.
Once the revision rounds included in your package are used, further changes are quoted separately or bought as an Extra Revision add-on.
When a deliverable is submitted for review and no response arrives within [AUTO-APPROVE WINDOW — currently 7 days], it is treated as approved so projects do not stall indefinitely.
You provide content, brand assets, and any access the work requires, and you confirm you have the right to use everything you supply.
JStudio provides the work described in the package you bought, communicates through the client portal, and keeps your files and brief private.
[TERMS — anything explicitly out of scope: hosting, domains, third-party licences, ongoing content updates.]
[TERMS — what the client owns on final payment, what JStudio retains, and any third-party licences that pass through. This is the clause clients ask about most; make it explicit.]
JStudio may show finished work in its portfolio unless you ask in writing that it not be shown.
An unpaid order can be cancelled at any time and simply expires.
After payment, cancellation is handled case by case against the work already completed. Any refund is recorded manually by the studio; there is no automatic refund through this website.
[TERMS — the refund policy in concrete terms: what is refundable, at which stage, and within what period.]